Do not change IP address,its risk to lock account
because STOVE protect ID security policy ,
once account locked, We can not unlock it !
This is lostark registered and verified permanent account
1. 15days re-verify able : once account need re-verify in first 15 days. we will try to unlock it . If re-verify faild , Replace a new account !
2 . Account sold over 15 days , we do not responsible for any account's issue..
3. Do not refund once account delivered !
4. Any questions contact email [email protected]
5. Buy cash shop points at http://www.newgameway.com/lost-ark-cash-shop-points
* We will send Account to your order page , guide :http://www.newgameway.com/faq/all
*when you login game site , If it say password wrong . do not try again over than 10 times otherwise account will be blocked.
*After you create character, it will ask you set the secondary password (6-8 digits,)
Do not forget what number you set .
ONCE IT LOCKED, WE CAN NOT DO RESET !! Take Care!
* If you login to get this erro, it means game server Congestion or maintenance. Try login later
* if you get this erro screen below :
Do not login again because over 10times password inpute wrong,
account will be blocked!.
you should contact email : [email protected]
click "GAMESTART" from lostark game website http://lostark.game.onstove.com/
Any account problem. contact Email: [email protected]
Email 's Title write ( LOST ARK Phone Verified General Account)
Description include 3 things :
1. order number of newgameway
2. Game ID, Password
3. what erro on your computer? send the erro 's screen shot
NewGameWay team will check your game account and fix it quickly