Do not change IP address,its risk to lock account
because STOVE protect ID security policy ,
once account locked, We can not unlock it !
Account instock ! Deliver Instantly !
customer pay at one time. Do not need pay renew fee montly.
newgameway will not take account back .
1. If account need re-verify in the first 30 days.
we do unlock for free.
If re-verify faild , Replace a new account !
2 . Account sold over 30 days , require re-verify , we will charge 3USD to do unlock.
If re-verify failed. do not replace new account!
3. Do not refund once account delivered !
4. Any questions contact email [email protected]
5. Buy cash shop points at http://www.newgameway.com/lost-ark-cash-shop-points
* We will send Account to your order page , guide :http://www.newgameway.com/faq/all
*when you login game site , If it say password wrong . do not try again over than 10 times otherwise account will be blocked.
*After you create character, it will ask you set the secondary password (6-8 digits,)
do not forget what number you set .
ONCE IT LOCKED, WE CAN NOT DO RESET !! Take Care!
* If you login to get this erro, it means game server Congestion or maintenance. Try login later
* if you get this erro screen . try click "GAMESTART" from game site http://lostark.game.onstove.com/
*How to do re-verify in the future ?? :
contact Email: [email protected]
Email 's Title write ( lost ark account re verify)
Description include 3 things :
1. order number of newgameway
2. Game ID, Password
3. what erro on your computer? send the erro 's screen shot
NewGameWay team will check your game account and fix it quickly